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Building block 2: The commercial benefits of disability confidence
How does disability confidence translate into profit?
Disability confident organisations will see commercial benefits in 5 main areas:
- Attraction and retention of the best people
- Higher productivity and reduced costs
- Innovative products and services
- Excellent customer relationships, satisfaction and retention
- Strong stakeholder relationships and enhanced reputation
What do employers say are the commercial benefits? This is a summary of recent commercial and academic research into employer opinions on the benefits of employing disabled people.
Disability confidence is a catalyst for improved organisational performance.
Disability Confident companies will be better placed to deliver high quality management and to respond swiftly to shifts in the business environment.
Employers of disabled people report significant improvements in performance. Australian employers surveyed recently reported increased productivity, improved staff management, improved staff and general practices and better employee and customer relations.